These standard terms and conditions shall apply to the orders placed in the Internet store elkor.lv (hereinafter, the INTERNET STORE) in Latvian, English and Russian, between the person (hereinafter, the PURCHASER), who places the order, and SIA ETG (hereinafter, the SELLER). The existing terms and conditions of the contract are in effect from 5 July 2009.
A distance contract is an agreement between the CONSUMER (Clause 3 Section 1 of the Consumer Rights Protection Law) and the trader (Clause 5 Section 1 of the Consumer Rights Protection Law) or the service provider (Clause 4 Section 1 of the Consumer Rights Protection Law), on the basis of the offer of the trader or the service provider via addressed or non-disclosed recipients’ printed material, standard letter, directory, advertisement published in the press, attached by the order voucher, telephone, facsimile, Internet, electronic mail, television, radio and other means of sending or broadcasting information.
The distance contract shall be considered as taken effect as soon as the CONSUMER has placed the order via Internet, telephone or other technological means and received the confirmation of the SELLER on the placed order via electronic mail. The order and the confirmation of the order shall be considered as received, when they are available to the parties, to whom they are addressed.
In cases where goods ordered on the website elkor.lv are paid and received by the buyer at the customer service center elkor.lv the following documents certifying the purchase of the goods shall be issued:
* In cases where the ordered goods are delivered at the address specified by the buyer, the document confirming the purchase is an invoice, which is sent to the e-mail specified in the order for the according product.
The SELLER undertakes to fulfil the provisions of the distance contract not later than within the period of 30 days after the receipt of the order from the CONSUMER, unless the contracting parties have agreed upon another term. If the SELLER cannot fulfil the contract, because the good ordered by the CONSUMER is not available, the SELLER shall be obliged to inform the CONSUMER to this effect. In such case the SELLER may offer to the CONSUMER an equivalent good for an equivalent price.
According to the “Consumer Rights Protection Law” of the Republic of Latvia the CONSUMER may exercise the cancellation rights and withdraw from the distance contract within the period of 14 calendar days and to return the purchased good to the SELLER. Recalling that consumers within a period of 24 months from the date of delivery the goods have a statutory right to lodge a claim under the terms of the contract item. The CONSUMER may not exercise the cancellation wrights, if:
The CONSUMER shall be liable for preservation of the quality and safety of the good during the term of exercising of cancellation rights.
When returning the acquired good, the PURCHASER has to present the document confirming the purchase. The CONSUMER may return the good corresponding to the distance contract within the period of 14 calendar days. If the CONSUMER wishes to return the good, which does not correspond to the provisions of the distance contract, then the CONSUMER has to complete and submit the good to be returned in full assembly.
All prices of the goods in the INTERNET STORE are specified in euro together with the value added tax. The price of the good does not include the costs of delivery of the goods to the PURCHASER.
The PURCHASERS of the INTERNET STORE are provided with the possibility to place orders and conclude distance contract in the Latvian, English or Russian languages.
The PURCHASER has the possibility to acquire any good selected in the INTERNET STORE, by ordering it on the Internet elkor.lv, by phone +371 67070767 or by electronic mail shop@elkor.lv. In order to execute the order on the INTERNET, the PURCHASER has to register (only registered users can execute the orders on the Internet). Procedure for execution of the order on the Internet:
The SELLER shall not store the concluded contracts on the goods purchased in the INTERNET STORE.
During all order execution stages the USER of the INTERNET STORE has the possibility to edit the entered data, by returning one or more steps back. The PURCHASER may correct any errors, found after the confirmation of the order, by contacting internet shop managers on the phone number +371 67070767 or by electronic mail shop@elkor.lv.
Address: | Brīvības gatve 201, Rīga, LV-1039 |
Telephone: | +371 67070767 |
Skype: | elkor.shop |
E-mail: | shop@elkor.lv |
Firm name: | SIA ETG |
Registered address: | Brīvības gatve 201, Rīga, LV-1039 |
Actual address: | Brīvības gatve 201, Rīga, LV-1039 |
Registration No.: | 40103145298 |
Registered on: | 1994.gada 9.decembrī |
VAT number: | LV40103145298 |
Account No. : | LV34HABA0551028718001 |
Bank code: | HABALV22 |
Bank: | Swedbank AS |