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Delivery of good in Riga and Latvia

 


Self-delivery
Service fee:
  • free of charge

If the good is purchased in one of ELKOR stores, self-delivery is performed:
  • from the store warehouse
  • from the central warehouse of ELKOR company

Working hours and addresses of ELKOR stores.

When ordering the good in the Internet store www.elkor.lv, the good will be available for self-delivery after the manager would have contacted you and informed of the availability of the goods.

Self-delivery is performed:
  • at the client service centre in ELKOR PLAZA department store, 2nd floor;

Working hours and office address of the Internet store www.elkor.lv.

Delivery of the good by ELKOR couriers in Riga
Service fee:
  • delivery of large-size goods * till the entrance door of the building – EUR 15.00;
  • delivery of small-size goods – EUR 8.00;
  • fee for fetching in of the large-scale goods * - additional EUR 3.00 per each floor.

If the good is purchased in one of ELKOR stores, delivery is performed:
  • within 24 hours after the payment of the good **

If the good is ordered in the Internet store www.elkor.lv and the operator has confirmed the order, delivery is performed:
  • on the date of ordering, if the good is ordered till 14:00 o’clock on a business day**
  • on the next business day, if the order is placed on a business day after 14:00 o’clock on business day or on holiday**

When ordering goods in the Internet store, the operator will contact you to specify the time and conditions of delivery.

Delivery of the good by ELKOR couriers within up to 40 km from Riga
Service fee:
  • delivery of the good till the entrance door of the building (without unloading the goods from the vehicle) – EUR 30.00
  • delivery of the good in Jūrmala (district Kauguri-Sloka) – EUR 35.00
  • delivery of the good to Saulkrasti, Ķegums, Mālpils, Jelgava, Kalnciems, Sigulda and Iecava – EUR 45.00
  • fee for fetching in of the large-scale goods * - additional EUR 3.00 per each floor
  • fee for fetching in of the furniture goods * - additional EUR 6.00 per each floor

If the good is purchased in one of ELKOR stores, delivery is performed:
  • within 24 hours after the payment of the good **

If the good is ordered in the Internet store www.elkor.lv and the operator has confirmed the order, delivery is performed:
  • on the date of ordering, if the good is ordered till 14:00 o’clock on a business day**
  • on the next business day, if the order is placed on a business day after 14:00 o’clock on business day or on holiday **
  • alcoholic beverages are not delivered (the said products are acquired only in Elkor Food&Wine store, in Brīvības bulv. 19 and Elkor Plaza supermarket, in Brīvības gatve 201)!

When ordering goods in the Internet store, the operator will contact you to specify the time and conditions of delivery.

Delivery of the good by courier throughout Latvia
Service fee:
  • delivery of the goods to the entrance door of the building (without unloading the goods from the vehicle) – costs are calculated by the operator/seller (the price is calculated, taking into account the place of delivery and weight of the good)

Examples of costs of delivery of the goods:
  • weight of the washing machine - 64 kg, delivery from Riga to Ventspils will cost EUR 43.18
  • weight of the camcorder - 0.42 kg, delivery from Riga to Daugavpils will cost EUR 4.97

If the good is purchased in one of ELKOR stores, delivery is performed:
  • on the next business day, if the order is placed till 14.00 o’clock on business day;
  • on the business day after tomorrow, if the order is placed on a business day after 14:00 o’clock on business day or on holiday

If the good is ordered in the Internet store www.elkor.lv, delivery is performed:
  • on the next business day, if the order is placed till 14.00 o’clock on business day;
  • on the business day after tomorrow, if the order is placed on a business day after 14:00 o’clock on business day or on holiday.

To confirm the order, the operator of Internet store www.elkor.lv will contact you and specify the time and conditions of delivery. We would advise transferring money for your order only after our operator would have contacted you and confirmed the order.

Free delivery

Free Delivery service applies to purchases above EUR 200.00 and if the weight does not exceed 31kg, made in the Internet store www.elkor.lv. Purchased products is delivered to the apartment door.
This service is available within Latvia and refers only to the goods marked with special pictogram: Free delivery
Full information is available in Section "Free Delivery".

 

Furniture Delivery purchased at Elkor stores or web shop www.elkor.lv  is delivered to the entrance door only with additional fee. Fee for fetching in of the furniture goods - additional EUR 6.00 per each floor. 

 

How to receive a shipment at Pickup Paku Bode point:

Convenient working hours and possibility to receive parcels on weekdays and on Saturday and Sunday are the advantages of Pickup Paku Bode.

  • Maximal girth 2m (2 widths + 2 heights + length), where the longest dimension is not longer than 1m. Maximal weight of parcel - 20 kg.
  • When the shipment will arrive in Pickup Paku Bode point, you will receive a SMS to the mobile phone number specified at the moment of purchase
  • To receive a parcel, you have to provide personal identification document (passport, identity card or driver's license) and sign for receiving the parcel.
  • The consignment shall only be hand to a person whose name is indicated as the consignee at the time of purchase
  • The parcel will be available for 7 calendar days for receipt after receive of the SMS.
  • The service is available only to natural persons.
  • Product payment method - prepayment.
  • Order confirmation send by internet store does not indicate that the product is already available at Pickup Paku Bode point.
  • Please note that the employee at Pickup Paku Bode point will not be able to answer questions about the item you have ordered. In case of questions about products, please contact our store customer service.

 

Pasta Stacija
  • Parcels are delivered to 47 Pasta Stacija terminals across Latvia.
  • The terminals are located in major shopping malls.
  • Opening hours correspond to the shopping mall opening hours.
  • The cargo is delivered within 1 business day.
  • Permissible packing size: 38cm x 38cm x 58cm.
  • When the cargo will be delivered to the terminal Pasta Stacija, you will receive SMS message with the code and the address where you can get your purchase. Parcels must be taken within 5 days of receipt of SMS messages!

More information

If you have any questions, we recommend contacting our operators through the phone number: +371 67070767 or +371 20040767. Guaranteed individual approach to each client.


Our requisites
Beneficiary: SIA «ETG»
Registered address: Brīvības gatve 201, Rīga, LV-1039
Registration number: 40103145298
VAT No: LV40103145298
Account number: LV34HABA0551028718001
Code: HABALV22
Bank: Swedbank AS

* Large-size goods: TV sets, car subwoofers, home theatres, UPS, microwave ovens, washing machines and dryers, exhaust hoods, refrigerators and cold storages, dish washing machines, built in kitchen appliances, air conditioners, grills, furniture, fitness equipment, trampoline, bicycles, bike karts and electric cars, basketball shields, tennis tables, novusses, children playgrounds, swings, Hi-Fi audio systems, carpets.

** When paying by transfer, the delivery of goods is performed only after the receipt of funds in the account.