Fridge LIEBHERR CBNd 5723

I have bought a fridge -freezer CBNd 5723 in December 2023 but for objectives reasons I have not started to use it until recently. After 5 days of functioning, the engine started functioning almost without stopping and began making louder noises than before. Consequently, I have phoned the firm who is doing the service for Liebherr in Romania (PECEF) and they tried to convince me that the fridge-freezer functions well and I should not place a request for service. They even told me that I have to pay a fee if somehow, I only imagined that my Liebherr is not working properly. After several days and exchanged emails and not so pleasant conversations over the phone, the service came and they again they tried to convince me that the fridge-freezer is working fine although that I underline the fact that was not normal for the engine to function 40 minutes out of 60 minutes. I lived in one room apartment and the noise was really bothering me and I could not sleep during the night. The service even suggested that I should sleep in other room and in this way the noise it won’t be a problem!!! Finally, they said that my fridge did not have enough freon and they would come back to drill a hole in my fridge to introduce freon in it! How can you forget to put freon in fridge!!! Since I put a request for service, it has been more than 15 days and almost 2 weeks since the service came and I still not have my fridge -freezer repaired. I do not think that they will keep their word as the guaranty contract states clearly that if they did not repair it in a time span of 15 days they obliged to replace it with a new fridge-freezer. I have also written an email to [email protected] but I did not get any replay from them. To conclude, I do not recommend buying anything for Liebherr! Not only that the quality is very poor (although their products are quite expensive) but also their service at least in Romania are unhelpful and did not seem able to do the repairs. Thank you Liebherr for ruin my first month in my new home! I hope someone reads this review and will not repeat my mistake! I will never buy anything from Liebherr again!